Returns and Exchanges
- How do I return something I purchased from Vibe? IIf you received an incorrect item, please contact us at contact@vibekayaks.com. . . . (Read more)
- Can I return a Vibe kayak if I don’t like it, or if it’s “too big”, etc? Yes, you may return a Vibe kayak, but due to our shipping policy, once you sign f . . . (Read more)
- I returned an item I had purchased. When will I receive my refund? Once we get the item back in our warehouse, and it is inspected, we will issue a . . . (Read more)
- Can I return my Vibe kayak if it has been used? No, all Vibe kayaks must be unused if they are going to be returned. Sorry! . . . (Read more)
- Can I return my Vibe kayak if I’ve already accepted it from the shipping carrier, and the kayak hasn’t been used? Kayaks are eligible for returns if it (1) has been less than 14 days and (2) the . . . (Read more)