Shipping
- My tracking link is broken for my product order, what do I do? Bummer! Send Customer Service an email at contact@vibekayaks.com They are happy t . . . (Read more)
- How do I track shipment of my Vibe kayak or other products ordered? All customers will receive a tracking email once Vibe product has shipped. Within . . . (Read more)
- How long does it take for the Vibe kayaks to ship out? In-stock kayak estimated delivery within 15 to 20 business days* from the order d . . . (Read more)
- What shipping carrier is my Vibe fishing kayak being shipped by? The first three digits of your tracking number identify your shipping carrier. AB . . . (Read more)
- My Vibe kayak order was shipped using either Uship or Roadie. How do I track it? The Uber or Roadie driver will be reaching out directly to you to schedule a deli . . . (Read more)
- What do I do when my Vibe fishing kayak is delivered by the shipping carrier? Please open the kayak packaging, and check every single inch of the kayak for any . . . (Read more)
- I ordered through Amazon, but I'm not receiving shipping updates? Shoot us an email at contact@vibekayaks.com (Please give the team 1-2 business da . . . (Read more)
- Can I pay for expedited shipping? At this time Vibe cannot expedite the shipping of kayaks or trailers. However, if . . . (Read more)
- If upon delivery, I notice damage to my kayak, what kind of damage should I refuse delivery of the kayak from the shipping carrier? If you see any kind of damage that you feel will affect the performance of the ka . . . (Read more)
- Where do you ship from? Vibe has different warehouses across America, and we do our best to find inventor . . . (Read more)
- Do I need to be home when my Vibe kayak is delivered? Yes, it’s important that you can be home to take delivery of the kayak, as it not . . . (Read more)
- Can I ship my Vibe order to a different address after it has been shipped? Yes, but you will be responsible for paying the cost to change the shipping addre . . . (Read more)
- Can someone else sign for my delivery of Vibe products? Yes, but they must inspect the order carefully for damage. You will be responsibl . . . (Read more)
- Why is my apparel taking so long to be delivered? We use a third party supplier for our apparel, which can add an additional 5-10 b . . . (Read more)